Privacy Policy

CuddleBuddy Privacy Policy

Effective Date: 3-12-2025

At CuddleBuddies, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
• Account Information: Username, password, and profile details if you create an account.
• Order Information: Details of your purchases, including product preferences.
• Communication Data: Emails, messages, or feedback you provide to us.
• Technical Information: IP address, browser type, and website usage patterns through cookies or tracking tools.

2. How We Use Your Information

We use your information to:

• Process orders, payments, and deliveries.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• Send promotional emails, newsletters, and updates (with your consent).
• Conduct polls and gather customer feedback for new product ideas.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:

• Payment processing and order fulfillment.
• Email and marketing services (with your consent).
• Legal requirements or to protect our rights and property.

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Despite our best efforts, no method of transmission over the internet is entirely secure, so we encourage you to take precautions when sharing information online.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some site features may be limited as a result.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Unsubscribe from marketing emails at any time.
• Request details about the data we collect and how it’s used.

7. Children’s Privacy

 Our products are designed for ages 3 and up; however, our website and services are not intended for unsupervised use by children. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have unintentionally gathered such data, please contact us immediately.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]

By using our website and services, you agree to the terms outlined in this Privacy Policy. We may update this policy as needed, so please review it periodically for changes.

 "For information about returns, exchanges, or refunds, please see our Refund Policy."